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Operations Overview

Aireon is the first and only provider of space-based Air Traffic Services surveillance (ATS surveillance) for Air Traffic Control (ATC) separation services. Aireon’s operations have been designed to meet the stringent and rigorous requirements for providing safety-of-life ATS surveillance. Aireon recognizes the safety and mission-critical nature of such a service and has established a 24/7/365 operations center, which monitors the integrity of the AireonSM service and provides immediate access for customers.

Designed Around Rigorous Requirements

Safety Management System – Aireon conducts operations in a manner consistent with the needs of Air Navigation Service Provider (ANSP) operations centers and recognizes the critical, safety-of-life nature of the services provided. Aireon has developed a Safety Management System (SMS) that is operated as an integrated part of the Aireon service and defines Aireon’s systematic, explicit and comprehensive approach to the management of safety in all its activities. As an entity providing surveillance services, Aireon is committed to making the safe delivery of space-based ADS-B data a top priority and avoiding the introduction of safety risks into its customers’ ATC systems.

European Aviation Safety Agency (EASA) Certification – Aireon is certified as an Air Navigation Service Provider (ANSP) Organization to provide Air Traffic Management (ATM)/Air Navigation Service (ANS) surveillance services, to support the separation of aircraft.  EASA objectives are:

  • To ensure the highest common level of safety protection for European Union (EU) citizens
  • To ensure the highest common level of environmental protection
  • To supply a single regulatory and certification process among Member States
  • To facilitate the internal aviation single market by working with other international aviation organizations and regulators to enable a level playing field.

For Aireon’s certification as an ATM/ANS organization, a rigorous set of audits have been executed that include:

  • Compliance with Regulation 482/2008 (software assurance) and system verification activities
  • Aireon management processes
  • Satellite Network Operations Center (SNOC) operations
  • Aireon Processing and Distribution (APD) operations
  • Contingency and disaster recovery site operations and on-orbit service acceptance testing.

Service Management – Aireon provides world-class, commercial data services based on the latest industry standards to ensure the service is operated and maintained at a level commensurate with the critical nature of our service and customer operations. This includes meeting the International Organization for Standardization (ISO) 20000/ITIL/CMMI requirements.

Security – The importance of data security correlates directly with Aireon’s strong commitment to safety. Aireon is overseen and managed under the strictest policies and processes to ensure our services and systems operate in the most secure manner possible. This includes meeting the National Institute of Standards and Technology (NIST)/ISO 27000 requirements.

Quality – From the aircraft to the Service Delivery Point (SDP), and beyond, the Aireon system keeps focus on quality management. Aireon has implemented quality management procedures throughout the entirety of the service management system and is guided by a commitment to continual improvement in the services provided to customers. This includes meeting the European Organization for Civil Aviation Equipment (EUROCAE) ED109/ISO 9000 requirements.

For more information on Aireon’s space-based ADS-B operations, download the brochure

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